The Ethics of Post-Pandemic Client Responsiveness
Streams live on Thursday, September 22, 2022 at 12 pm ET
For decades now, "lack of responsiveness" by attorneys is well-known as one of the top reasons clients stop using their lawyers and move their work to another lawyer or law firm. Lack of responsiveness is also a top reason that potential new clients choose not to hire a certain lawyer i.e., if the potential client perceives the lawyer they contacted did not respond to them in a timely manner, they are most likely to move on to another lawyer.
Most attorneys want to avoid these problems but are still taking too long to respond to clients and potential clients.
If you are interested in understanding how clients think about and define responsiveness today, learning ways that individual lawyers and lawfirms can level up their responsiveness game, and earn an hour of ethics CLE credit* in the states listed below, use the link in the comments to register to attend this webinar being held on Thursday, September 22 from 12 noon to 1 pm ET.
If you do not have a Lawline account, go to the Lawline website, click on "Start a Free Trial" in the upper right, register, and you can watch this live course for free! Or, if you miss it, you can also watch it on demand at a later date.
*States that have approved this course for 1 hour or ethics CLE as of 7.29.2022 - Alabama, Alaska, Arizona, Arkansas, California, Connecticut, Georgia, Hawaii, Illinois, Indiana, Minnesota (pending), Missouri, New Jersey, New Mexico, New York, Pennsylvania, Vermont, Washington, and West Virginia.